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Troubleshooting with the PAX D135 Sample App

If you encounter issues with a PAX D135 while using the SDK, contact the Finix Support Team at support@finix.com.

Before reaching out, follow the steps below to send debug logs from the sample app.

Alternatively, you can collect logs programmatically. See the Troubleshooting section in the Android quickstart or iOS quickstart.

Step 1: Launch the Finix D135 sample app

Finix iOS D135 sample app home screen

Step 2: Connect to the PAX D135

Finix iOS D135 sample app showing a connected device

Step 3: Tap Send Debug Data

Finix iOS D135 sample app showing the Send Debug Data option