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Tip Customization

Enable tip prompts on your Finix terminals to collect gratuities during the checkout experience. Whether you’re building a custom integration or using a plug-and-play terminal, Finix makes it easy to configure tip behavior that fits your business.

Tip customization is supported on all Finix-compatible terminals and can be managed through the Finix API or directly on the terminal or Dashboard.

Configure Tip Settings Directly on the Standalone Terminal

Prerequisites

Before customizing tip settings, make sure:

  • Your terminal is powered on.
  • It’s connected to the internet.
  • The Finix Payment App is open.

Configure Tips on the Terminal

You can configure tips directly from the terminal:

  1. Navigate to the Settings menu on your terminal.
  2. Click on Checkout.
  3. Find the Tipping section.
  4. Choose your preferred setup:
    • No Tip - Uncheck the two Tip related boxes
    • Percentages (e.g., 10%, 15%, 20%)
    • Fixed Amounts (e.g., $1, $2, $5)
  5. Click Save to apply your changes.

Screenshots below show the configuration and tip settings screens

Checkout Screen
Checkout Screen
Tips Fixed Amounts

Fixed Amounts vs. Percentage-Based Tips

  • Fixed Tip Amounts allow you to offer set dollar amounts (e.g., $1, $2, $5) based on an amount you set.
  • Percentage-Based Tips calculate the tip based on the transaction amount (e.g., 10%, 15%, 20%).

Best Practices

  • Choose tip options that match your business model and customer expectations.
  • Test tip flows in the Sandbox environment before deploying to production.
  • Use the API for dynamic tip control—disable for wholesale transactions or enable for service-based transactions.