# SAP Commerce Cloud Integration

Accept payments with Finix on [SAP Commerce Cloud](https://www.sap.com/products/crm/commerce-cloud.html).

![SAP Commerce Cloud](/assets/sap-commerce-cloud-logo.f6732f450bf8cdd8e044ced542ff75f11ec54c7cbbaf3492ac587193aef0ba0b.a7b6f700.jpg)

## SAP Commerce Cloud Overview

SAP Commerce Cloud (formerly Hybris) is SAP's enterprise omnichannel commerce platform for B2B, B2C, and B2B2C brands — Cybersource is the only payment service provider natively integrated with three SAP commerce products.

### Finix Requirements

- Finix Live Account
- Active SAP Commerce Cloud tenant


## Integration

### Step 1: Sign up for a Finix Account

To create a Finix account, you can follow our step-by-step [guide](/guides/getting-started/finix-sign-up) or [sign up](https://finix.payments-dashboard.com) directly for a live or sandbox account.

We recommend choosing Direct Merchant as your Customer Type.

### Step 2: Create a Cybersource Gateway Integration

Cybersource Integration
Finix supports SAP Commerce Cloud via our Cybersource Gateway integration. Please note that there is an additional fee for using our Cybersource integration.

For more information, please reach out to your Finix point of contact.

1. To create a Cybersource integration, navigate to the Integrations page on your Finix Dashboard.


Cybersource Merchant Integrations
1. Sign up for Cybersource. You can view detailed instructions in our guide, [here](/guides/online-payments/gateway-integration/cybersource#creating-a-cybersource-integration-using-the-dashboard).
2. After accepting the Cybersource invitation email, retrieve your Cybersource Merchant ID and REST API keys from the Cybersource Business Center — you'll need these to configure SAP Commerce Cloud.


### Step 3: Install the Cybersource Extension for SAP Commerce Cloud

Cybersource publishes an official extension for SAP Commerce Cloud. Deploy the extension into your Commerce Cloud landscape following SAP's extension deployment process.

- **Developer documentation:** [developer.cybersource.com/technology-partners/SAP_CommerceCloud.html](https://developer.cybersource.com/technology-partners/SAP_CommerceCloud.html)


### Step 4: Configure SAP Commerce Cloud

In your SAP Commerce Cloud Backoffice:

1. Navigate to **Backoffice → Base Commerce → Payment Providers → Cybersource**.
2. Enter the credentials from your Finix-provisioned Cybersource account:
  - Merchant ID
  - REST API Key ID
  - REST API Shared Secret
3. Select the environment (**Test** for sandbox, **Production** for live).
4. Save the configuration.


For full details, refer to the [Cybersource SAP Commerce Cloud setup guide](https://developer.cybersource.com/technology-partners/SAP_CommerceCloud.html).

### Step 5: Run a Test Transaction

Place a test order through your SAP Commerce Cloud storefront to verify the integration. The payment will route through Cybersource and be captured by Finix for settlement.

If you need additional assistance contact [support@finix.com](mailto:support@finix.com).

## SAP Commerce Cloud Transactions

When you run a transaction on SAP Commerce Cloud, you'll see it:

- In your SAP Commerce Cloud Backoffice under **Order Management → Orders**.
- In the Cybersource Business Center (transactions appear after 24 hours).
- In your Finix Dashboard under **Transactions** → **Payments**, with the **Integration** field set to `Cybersource`.


These transactions will be ingested by Finix and added to `Settlements`. To track transfers between Finix and Cybersource, please refer to our guide, [here](/guides/online-payments/gateway-integration/cybersource#locating-cybersource-transactions).