# Vindicia

Accept payments with Finix on [Vindicia](https://www.vindicia.com).

Vindicia
## Vindicia Overview

Vindicia, part of Amdocs, is an AI-driven subscription billing and payment recovery platform that has processed over 1.8 billion transactions for subscription businesses worldwide. It provides end-to-end tools for recurring billing, involuntary churn reduction, revenue recovery, and subscriber analytics — making it a trusted choice for media, streaming, SaaS, and digital services companies managing large subscriber bases. Finix integrates with Vindicia through the Cybersource payment gateway, enabling merchants to process payments and reconcile transaction data within their Vindicia environment.

### Finix Requirements

- Finix Live Account
- Active Vindicia account


## Integration

### Step 1: Sign up for a Finix Account

To create a Finix account, you can follow our step-by-step [guide](/guides/getting-started/finix-sign-up) or [sign up](https://finix.payments-dashboard.com) directly for a live or sandbox account.

We recommend choosing Direct Merchant as your Customer Type.

### Step 2: Create a Cybersource Gateway Integration

Cybersource Integration
Finix supports Vindicia via our Cybersource Gateway integration. Please note that there is an additional fee for using our Cybersource integration.

For more information, please reach out to your Finix point of contact.

1. To create a Cybersource integration, navigate to the Integrations page on your Finix Dashboard.


Cybersource Merchant Integrations
1. Sign up for Cybersource. You can view detailed instructions in our guide, [here](/guides/online-payments/gateway-integration/cybersource#creating-a-cybersource-integration-using-the-dashboard).
2. After accepting the Cybersource invitation email, retrieve the following credentials from the Cybersource Business Center under **Payment Configuration → Key Management** — you'll need these to configure Vindicia:
  - **Merchant ID** (also called Organization ID)
  - **REST API Key**


Cybersource Key Management
### Step 3: Configure Cybersource in Vindicia

Before you proceed, ensure you have:

- Approved Finix Merchant Account
- Cybersource Gateway Integration linked to your Finix Merchant Account
- Cybersource credentials from Step 2
- Active Vindicia Subscribe or Vindicia Retain account


Vindicia and Cybersource offer a pre-integrated joint solution for subscription billing and payment recovery. Vindicia Subscribe handles recurring billing and subscriber lifecycle management, while Vindicia Retain uses AI-driven recovery to reduce failed payment churn. For full configuration details, refer to the [Vindicia + Cybersource partner datasheet](https://vindicia.com/resources/datasheets/vindicia-and-cybersource-partner-solution/) or contact your Vindicia account team.

Enabling the Cybersource connection in Vindicia is managed through your Vindicia account team and is not self-serve. Reach out to Vindicia Client Services to initiate the setup.

In your Vindicia admin, configure the Cybersource payment processor with the following credentials from Step 2:

- **Merchant ID** — your Cybersource Organization ID
- **REST API Key ID** — your REST Key ID
- **REST API Shared Secret** — your REST Shared Secret


Select **Test** for sandbox or **Production** for live payments, then save the configuration.

After completing configuration, you can now take payments through Finix via our Cybersource Gateway Integration.

To learn more about our Cybersource Gateway Integration, you can read our [guide](/guides/online-payments/gateway-integration/cybersource).

If you need additional assistance contact [support@finix.com](mailto:support@finix.com).

## Vindicia Transactions

When you run a transaction on Vindicia, you'll see it:

- In your Vindicia admin under **Transactions**.
- In the Cybersource Business Center.
- In your Finix Dashboard under **Transactions** → **Payments**.


These transactions will be ingested by Finix and added to `Settlements`. To track transfers between Finix and Cybersource, please refer to our guide, [here](/guides/online-payments/gateway-integration/cybersource#locating-cybersource-transactions).