Skip to content

Cvent

Accept payments with Finix on Cvent.

Cvent

Cvent overview

Cvent is a leading enterprise event management platform to plan, manage, and execute in-person, virtual, and hybrid events. It provides end-to-end tools for event registration, attendee management, venue sourcing, and payment collection — all within a single platform. Finix integrates with Cvent through the Cybersource payment gateway, enabling merchants to collect event payments and reconcile transaction data within their Cvent environment.

Finix requirements

  • Finix Live Account
  • Active Cvent account

Integration

Step 1: Sign up for a Finix account

To create a Finix account, you can follow our step-by-step guide or sign up directly for a live or sandbox account.

We recommend choosing Direct Merchant as your Customer Type.

Step 2: Create a Cybersource gateway integration

Cybersource Integration

Finix supports Cvent via our Cybersource Gateway integration. Please note that there is an additional fee for using our Cybersource integration.

For more information, please reach out to your Finix point of contact.

  1. To create a Cybersource integration, navigate to the Integrations page on your Finix Dashboard.Cybersource Merchant Integrations
  2. Sign up for Cybersource. For detailed instructions, see the Cybersource integration guide.
  3. After accepting the Cybersource invitation email, retrieve the following credentials from the Cybersource Business Center under Payment Configuration → Key Management — you'll need these to configure Cvent:
    • Merchant ID (also called Organization ID)
    • REST API Key
Cybersource Key Management

Step 3: Set up your Cvent environment

Before proceeding, ensure your Cvent environment is ready:

  • Active Cvent account with administrator access
  • Payment collection enabled on your Cvent account
  • Events configured and ready to accept payments

Step 4: Configure Cybersource in Cvent

Before you proceed, ensure you have:

  • Approved Finix Merchant Account
  • Cybersource Gateway Integration linked to your Finix Merchant Account
  • Cybersource credentials from Step 2

Generate and Deploy the Security Key

In the Cybersource Business Center:

  1. Select Transaction Processing, then click Next Step.
  2. Select Simple Order, then click Submit. The security key file will automatically download — the filename will include your Merchant ID.

To verify your Merchant ID is correct, log in to your Cvent account and go to Admin → Integrations → Merchant Accounts.

  1. Open the downloaded file in a web browser to deploy the key on your system.
  2. Open a support case with Cvent and send them the file. This step is required to finalize the connection between Cvent and Cybersource.

For full details, refer to the Cvent CyberSource setup guide.

After completing configuration, you can now take payments through Finix via our Cybersource Gateway Integration.

To learn more about our Cybersource Gateway Integration, you can read our guide.

If you need additional assistance contact support@finix.com.

Cvent transactions

When you run a transaction on Cvent, you'll see it:

  • In your Cvent admin under Reports → Financial Transactions.
  • In the Cybersource Business Center.
  • In your Finix Dashboard under Transactions → Payments.

These transactions will be ingested by Finix and added to Settlements. To track transfers between Finix and Cybersource, see how to locate Cybersource transactions.