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Using Payment Devices with the Virtual Terminal

When processing a transaction using the Virtual terminal, you can process the payment by collecting the payment using a payment device rather than manually entering the payment method on the dashboard.

1. Navigate to the Virtual Terminal

Option 1: From the Payments List Page

  1. From the left navigation, click Transactions > Payments.
  2. Click Take a Payment.
Payments List Page - Take a Payment

Option 2: From the Virtual Terminal Page

From the left navigation, click Transactions > Virtual Terminal.

Virtual Terminal Page

2. Fill Out Basic Form Information

  1. Select whether to process a Sale or Authorization using the Virtual Terminal.
  2. Under Transaction Details, enter a Total Purchase Amount and a Description.

3. Send to a Payment Device

  1. Under Transaction Details, select Send to a payment device.

  2. Click Review Transaction.

    Virtual Terminal - Send to a Payment Device
    • A Ready for payment message displays on the dashboard indicating that the device is ready for a card tap, swipe, or dip.
    Virtual Terminal - Ready for Payment

4. Buyer Makes the Payment

On the payment device, a prompt displays asking the buyer to tap, insert, or swipe their card.

If approved, a Payment Approved screen displays on the device, prompting the buyer to choose a receipt option: Print, Email, Text, or No Receipt.

Payment App - Confirm Pay

If the payment fails, the dashboard displays an error:

Payment App - Payment Failed

5. Review the Payment Confirmation

On the dashboard, a confirmation page displays a Payment ID you can use to manage the transaction as well as payment device details.

Virtual Terminal - Confirmation for Device Payment