# Zuora Integration

Accept payments with Finix on [Zuora](https://www.zuora.com).

![Zuora](/assets/zuora-logo.09d1cde9317da8c78cc54e7ab3e8241109a13c46eafdfac319f585f92235e2d8.a7b6f700.png)

## Zuora Overview

Zuora is the leading subscription economy platform, powering quote-to-cash and recurring revenue management for more than 1,000 enterprise customers.

### Finix Requirements

- Finix Live Account
- Active Zuora tenant


## Integration

### Step 1: Sign up for a Finix Account

To create a Finix account, you can follow our step-by-step [guide](/guides/getting-started/finix-sign-up) or [sign up](https://finix.payments-dashboard.com) directly for a live or sandbox account.

We recommend choosing Direct Merchant as your Customer Type.

### Step 2: Create a Cybersource Gateway Integration

Cybersource Integration
Finix supports Zuora via our Cybersource Gateway integration. Please note that there is an additional fee for using our Cybersource integration.

For more information, please reach out to your Finix point of contact.

1. To create a Cybersource integration, navigate to the Integrations page on your Finix Dashboard.


Cybersource Merchant Integrations
1. Sign up for Cybersource. You can view detailed instructions in our guide, [here](/guides/online-payments/gateway-integration/cybersource#creating-a-cybersource-integration-using-the-dashboard).
2. After accepting the Cybersource invitation email, retrieve your Cybersource Merchant ID and REST API keys from the Cybersource Business Center — you'll need these to configure Zuora.


### Step 3: Enable Cybersource in Zuora

Zuora supports Cybersource natively. No installation required — enable the integration for your Zuora tenant and configure a new gateway instance.

- **Zuora setup guide:** [Zuora Docs — Set up and configure a Cybersource payment gateway instance](https://docs.zuora.com/en/zuora-payments/manage-payment-gateway-integrations-and-payment-methods/set-up-payment-gateway-integrations/cybersource-payment-gateway/set-up-and-configure-a-cybersource-payment-gateway-instance)


### Step 4: Configure Zuora

In your Zuora admin:

1. Navigate to **Settings → Payments → Setup Payment Gateway → Cybersource Tokenization**.
2. Enter the credentials from your Finix-provisioned Cybersource account:
  - Merchant ID
  - REST API Key ID
  - REST API Shared Secret
3. Select the environment (**Test** for sandbox, **Production** for live).
4. Enable the payment methods you want to offer.
5. Save the gateway instance and assign it to the relevant Zuora billing entity.


For full details, refer to the [Zuora Cybersource setup guide](https://docs.zuora.com/en/zuora-payments/manage-payment-gateway-integrations-and-payment-methods/set-up-payment-gateway-integrations/cybersource-payment-gateway/set-up-and-configure-a-cybersource-payment-gateway-instance).

### Step 5: Run a Test Transaction

Place a test subscription through your Zuora account to verify the integration. The payment will route through Cybersource and be captured by Finix for settlement.

If you need additional assistance contact [support@finix.com](mailto:support@finix.com).

## Zuora Transactions

When you run a transaction on Zuora, you'll see it:

- In your Zuora admin under **Payments → Transactions**.
- In the Cybersource Business Center (transactions appear after 24 hours).
- In your Finix Dashboard under **Transactions** → **Payments**, with the **Integration** field set to `Cybersource`.


These transactions will be ingested by Finix and added to `Settlements`. To track transfers between Finix and Cybersource, please refer to our guide, [here](/guides/online-payments/gateway-integration/cybersource#locating-cybersource-transactions).