npm---
seo:
title: Removing Entries from Settlements
description: Remove suspicious or flagged entries from a seller's settlement to prevent payout. Removed entries move to an exception settlement for Finix review.
image: /images/og-images/guides-platform-payments-seller-payouts-removing-entries-from-settlements.png
keywords:
includes:

- exception settlement
- remove entries
- remove settlement entries
- removing entries
- settlement entries
excludes:
- capture
- fee
- refund
- sale
- support


# Removing Entries from Settlements

Learn how you can remove entries from a Seller's Settlement to minimize risk exposure

An `entry` can correspond to a Sale, Capture, Refund, or Fee. All `entries` are viewable in a Settlement on the Dashboard or via API.

There are many scenarios in which you might want to remove an `entry` from a Settlement. For example, you may be unsure whether a specific sale is fraudulent or not and would rather have Finix's risk team reject the Settlement.

## How to remove Entries from Settlements

To remove an entry from a Settlement using the Dashboard:

1. Navigate to the Settlement.
2. Click the **Settlement Entries** tab.
3. Click the entry you want to remove.
4. Click the three horizontal dots `...` and select **Remove from Settlement**.


![Settlement details page with an entry selected for removal](/assets/settlements-details-remove-entry.3fd8cfc789f863b6a3c7be78b6f0b1e46fc912e1727738874f51d32ec120fa28.08ff7529.png)

1. Click **Remove**.


![Confirmation modal for removing an entry from a Settlement](/assets/settlements-details-remove-entry-modal.15b53875959577810ab3510131fce84f77e22655e9d371dcfc532f029fb51831.08ff7529.png)

- Removing an entry moves it to an [Exception Settlement](#exception-settlements). After removing entries, contact Finix to ensure the Exception Settlement is rejected before the daily settlement review:


1. Locate the Exception Settlement generated for the removed entries (see [Exception Settlements](#exception-settlements) below) and copy its ID.
2. Email support@finix.com with the Exception Settlement ID.


Emailing Finix Support
When emailing Finix Support, include the Exception Settlement ID (STxx) you'd like to reject.

## Exception Settlements

When an entry is removed from a Settlement, it moves to an Exception Settlement. You can locate Exception Settlements for a merchant by:

- Going to **Merchant Payouts** > **Settlements** tab. A new Exception Settlement appears as soon as entries are removed.


![](/assets/merchant-payouts-settlements.43f4f69380d15e92ca1db967c05080884d1298fecdb1c4929ba1df2da01c1d91.08ff7529.png)

- Finding the original Sale, Capture, or Fee. The top nav bar shows the new Settlement it belongs to.