# Seller Terminations

You can terminate seller accounts through the Finix Dashboard or via our APIs.

There are several reasons to terminate a seller merchant account after approval, including suspected fraud, compliance violations, excessive chargebacks, or merchant churn. The seller's merchant account state will immediately update to **Terminated**.

Terminating a seller merchant account will:

- Disable payment processing (`processing_enabled: false`)
- Disable settlements (`settlement_enabled: false`)
- Disable refunds (`refunds_disabled: true`)


If a merchant is terminated by mistake, please [contact the Finix Support Team](mailto:support@finix.com).

## Terminating Merchants in the Dashboard

On the **Merchants** page, you can see all Merchants in your system. Click on the Merchant to navigate to their account page.

![Merchant Account List Page](/assets/merchant-list.73dab7129035f83b4b6ceefafdff440a2610f1258bc9e95edfe12f6905a83c0b.08ff7529.png)

On the Merchant page, click the three-dot icon in the top-right corner, then select  **Terminate Merchant Account** from the dropdown menu.

![Merchant Detail Page](/assets/merchant-details-available-options.bbbfb73e8d0a790381d4311a0e44b302ad57f0bd403ee3342c8f42bbfa470dce.08ff7529.png)

Choose a reason for terminating the merchant account from the dropdown menu. Then, enter a description explaining the reason (maximum 1,000 characters).

![Terminate Merchant Page](/assets/merchant-details-terminate-merchant-modal.1ad0f4c9dc4838c753a91cd7767087523c868abcbad85316176fefe6f5b90856.08ff7529.png)

Terminating the merchant account will disable processing, settlements and refunds. The action cannot be reverted.

## Terminating Merchants with the API

### Terminate Merchant Account

Example
API Definition