# Seller Terminations

You can terminate seller accounts through the Finix Dashboard or via our APIs.

There are several reasons to terminate a seller merchant account after approval, including suspected fraud, compliance violations, excessive chargebacks, or merchant churn. The seller's merchant account state will immediately update to **Terminated**.

Terminating a seller merchant account will:

- Disable payment processing (`processing_enabled: false`)
- Disable settlements (`settlement_enabled: false`)
- Disable refunds (`refunds_disabled: true`)


If a merchant is terminated by mistake, please [contact the Finix Support Team](mailto:support@finix.com).

## Terminating Merchants in the Dashboard

On the **Merchants > Merchant Accounts** page, you can see all Merchants in your system. Click on the Merchant to navigate to their account page.

![Merchant Account List Page](/assets/merchant-account-list-page.0f08fa90bc9093fa23471752ee9ea96d68d3ffc6770ffe4100215aaf431dfdf5.08ff7529.png)

On the Merchant page, click the three-dot icon in the top-right corner, then select  **Terminate Merchant Account** from the dropdown menu.

![Merchant Detail Page](/assets/merchant-account-page.2d53756afc93ed811de1605a1202435df435c6fa0b81d9c439396dfefa334492.08ff7529.png)

Choose a reason for terminating the merchant account from the dropdown menu. Then, enter a description explaining the reason (maximum 1,000 characters).

![Terminate Merchant Page](/assets/terminate-merchant-account.213824f0d6aaeec64afe605bea83277f6bc439e1a21408449b6831771514dac3.08ff7529.png)

Terminating the merchant account will disable processing, settlements and refunds. The action cannot be reverted.

## Terminating Merchants with the API

### Terminate Merchant Account

Example
API Definition