# Refunds

Use Finix to return funds to a customer after a payment has been processed. Refunds can be issued in full or in part, and can be initiated through the Finix Dashboard, the API, or directly on a payment terminal.

- **Full refunds** return the entire transaction amount to the customer.
- **Partial refunds** return a portion of the amount; you can issue multiple partial refunds against a single `Transfer` as long as the total doesn't exceed the original transaction amount.
- Once a refund is initiated, it is processed immediately and **cannot be canceled**.


## Fees

There are no additional fees to process a refund, but the original processing and platform fees are not returned.

## Timing

Customers typically see refunds credited to their account within 5-10 business days, depending on their bank. When a refund is issued shortly after the original charge, it may appear as a reversal instead. A reversal removes the original charge from the statement rather than adding a separate credit.

## Settlements

Refunds appear as debits in Settlements (see [Payouts](/guides/after-the-payment/payouts)), similar to `Transfers` and capture requests. If a payout is too small to cover outstanding refunds, Finix covers the difference by debiting the seller's bank account.

Refunds in Auth and Capture Flows
If you are performing [separate Authorizations and captures](/guides/online-payments/payment-features/auth-and-captures), you'll need to refund the `Transfer` that was created as part of capturing the `Authorization`. If you haven't captured it yet, [void the Authorization](/guides/online-payments/payment-features/auth-and-captures#void-an-authorization) instead.

## Learn More

Refunding with the Dashboard
Refund payments using the Finix Dashboard.

Refunding with the API
Refund online and card-present payments programmatically using the Finix API.

Refunding with a Standalone Terminal
Refund in-person payments using a Standalone Terminal (e.g., Pax A800 or Pax A920Pro).

Refunding with the D135 Checkout App
Refund in-person payments using the D135 Finix Checkout App.