Call sendDebugReport() to collect and send device diagnostic logs to Finix. Use this when troubleshooting connectivity or transaction issues.
mpos.sendDebugReport()For device-level issues such as connectivity, charging, and LED status, see the Troubleshooting Your Terminal guide.
SDK version 3.0.0 is a major update and is incompatible with earlier versions. If you have production devices running SDK version 2.0.0 or later, contact Finix before upgrading.
Email support@finix.com with your debug report and a description of the issue.