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Adding Funds to your Finix Balance

Finix makes it easy to use ACH to add funds your Finix balance (i.e., create a "Top-Up").

By default, there is a 3-day hold for ACH Top-Ups before your account balance increases. This accounts for risk and possible returns.

Adding Funds Using a Wire

We offer support for sending wires to quickly top up your bank account. To learn more, contact your Finix Representative.

You can top up your account using the Finix Dashboard or API.

Topping Up Your Account Using the Dashboard

With the Dashboard, you can create a Top-Up to add funds to your account balance.

Behind the scenes, a Balance Adjustment resource is created to track the Top-Up.

To Top-Up your account:

  1. From the dashboard, expand Payout Activity and select Balance Adjustments.
  2. From the Balance Adjustments page, click the Top Up Balance button.
Payouts Balance Adjustments Top Up

  1. Enter the amount you want to top up.
  2. Select the bank account to use for the Top-Up.
  3. Add a note about the Top-Up.
  4. Click Review.

Top Up Your Account

  1. Review the Transaction Details.

  2. If the information is correct, click Submit.

    • A message appears indicating that your balance adjustment is being processed.
    • You are presented with the option to Add More Funds and View Balance Adjustments.

  3. Click View Balance Adjustments to return to the Balance Adjustments screen.

    • Your Top-Up is displayed in the list of balance adjustments.

Setting Up Auto Top-Up using the Dashboard

Set up Auto-Top-Up to add funds from a selected bank account to your account balance when it falls below a set threshold.

To set up an Auto Top-Up rule:

  1. From the dashboard, expand Payout Activity and select Balance Adjustments.

  2. From the Balance Adjustments page, click the Set up Auto Top-Up button.


    Payouts Balance Adjustments Auto Top Up

    • The Set up Auto Top-Up wizard displays.


  1. Select a bank account to draw funds for the Top-Up.
  2. Enter a Minimum Balance Threshold, the lowest balance you want to maintain.
  3. Enter a Maximum Daily Top-Up, the most the system can top up from your bank account each day.
  4. Enter a name for the Auto Top-Up rule.

Set up Auto Top Up Wizard

  1. Click Review.
  2. Review the Auto Top-Up details.
  3. Click Confirm if the information is accurate.

Review Auto Top Up Rule

  • A message appears indicating the Auto Top-Up rule was created successfully.

  • The Settings > Company > Auto Top-Up Rules page shows the Auto Top-Up rule you created.

  • You can edit or disable the rule if needed.


    Company Auto Top Up Rules

From the Balance Adjustments page, a banner indicates Auto Top-Up is On with the option to manage the rule.