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← Release NotesSeptember 2024

Merchant Update Request Improvements

To streamline update requests during Seller Merchant onboarding, Finix introduced several new features:

  • A new "Update Requested" state for your Merchants, making it easy to see Merchants with outstanding requests
  • New outcome codes, making it easy to see the specific documents and data updates Finix is requesting
  • The ability for your Merchants to make update requests using their original Onboarding Forms
  • Dashboard and email notifications to keep your team in the loop (e.g., "Merchant Updates Requested")
  • A new "Update Requested" state for your Merchants, making it easy to see Merchants with outstanding requests
  • New outcome codes, making it easy to see the specific documents and data updates Finix is requesting
  • The ability for your Merchants to make update requests using their original Onboarding Forms
  • Dashboard and email notifications to keep your team in the loop (e.g., "Merchant Updates Requested")

For more details, read the full guide.

Merchant Update Requests Notifications

Merchant Update Requests Merchant Detail Page

Merchant Update Requests Business Info Page