# Convenience Fees Learn about the requirements and what you can do with Convenience Fee. A convenience fee is a Buyer Charge that can only get passed to buyers when the seller is providing a method of payment (usually internet or over the phone) different from its standard payment channel (historically mail or in-person). ## Requirements Sellers and your integration must meet these requirements to charge Convenience Fees: - The fee is charged only when the seller provides buyers with a method of payment different from its standard payment channel. - The fee can only be charged when processing Online Payments. - The seller must support In-Person Payments. - The buyer must be aware of the fee and its purpose before making a payment. - After the fee gets disclosed, the buyer must have the option to cancel the transaction without any consequences. - The Convenience Fee amount must be the same fixed amount across all card transactions. - The fee must be in the total transaction `amount` . A separate transaction can't be created. - Convenience Fees can't be alongside any other buyer charges. - Convenience Fees can't be charged on a recurring or installment basis. We recommend setting the convenience fee to about 3% of the seller's average transaction. ## Convenience Fees with Virtual Terminal You can charge convenience fees using the Virtual Terminal. To do so, navigate to the Virtual Terminal on the Dashboard. ### Step 1: Add Buyer Fees ![Convenience Fees Buyer Fees - Virtual Terminal 1](/assets/convenience-fees-virtual-terminal-1.535930f94fd433c43aa5b42e4ec946a521e2b2219d02fceadd3a455531f6df51.08ff7529.png) ### Step 2: Enter Convenience Fee Amount ![Convenience Fees Buyer Fees - Virtual Terminal 2](/assets/convenience-fees-virtual-terminal-2.980727650e4768513ae58075fb858713c0c6f0e1812184501a09bf5adfa7ce7f.08ff7529.png) ### Step 3: Confirm Convenience Fee Amount ![Convenience Fees Buyer Fees - Virtual Terminal 3](/assets/convenience-fees-virtual-terminal-3.f80c7eb8eb2eafb75dec3ba4ac7959a0693132bf0b73acf3311460f54e89ab34.08ff7529.png) After you confirm the subtotal and convenience fee amount, you can then process the payment. ## Convenience Fees with Payment Links When you create a Payment Link, you have the option to add a convenience fee. ### Step 1: Add Buyer Fees ![Convenience Fees Buyer Fees - Payment Links 1](/assets/convenience-fees-payment-link-1.83b748d97cfedad587f223c9827df4a41388aa6f1450aad7d79c7784890c2e2e.08ff7529.png) ### Step 2: Enter Convenience Fees ![Convenience Fees Buyer Fees - Payment Links 2](/assets/convenience-fees-payment-link-2.914511d388316f19fb0fc52133cf2d075c6a51a0222c108ced313c3fbaea72c9.08ff7529.png) ### Step 3. Buyer sees convenience fee amount ![Convenience Fees Buyer Fees - Payment Links 3](/assets/convenience-fees-payment-link-3.12286fe87331dd1dda802f9c5d7870d50c5272803cdb27e7ab4912e9f10a7af2.08ff7529.png) ## Convenience Fees using Finix API - Online Payments Include the convenience fee in `convenience_amount` when creating a `Transfer` or an `Authorization`. See the following for an example where a vehicle is getting paid for online instead of in-person or via check. - The transaction is for a $5200 car payment with a fixed Convenience Fee of $150. - The fee is included in `tags` for tracking purposes. Example API Definition