# Powering Off Device

Follow these steps to power off your terminal.

## Step-by-Step Troubleshooting Guide

If you need to power off your terminal, follow the steps below.

### Powering Off Your Terminal

1. Navigate to the **Settings** within the Payment App.
2. Click on **Exit App**.


Pax A800 Exit App
1. Confirm the action by clicking on **Exit**.


Pax A800 Exit App Modal
1. Hold down the **Power button** until the prompt appears to power off the terminal.


Pax A800 Power Off Button
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If the above options do not solve the problem, [contact the Finix Support Team](mailto:support@finix.com).