# How Receipts Work

Receipts provide merchants with documentation for bookkeeping, inventory tracking, and tax compliance. They serve as proof of transaction details. They can be especially useful in responding to disputes and customer questions.

## Supported Flows

Finix supports creating receipts on the following flows:

- Payments
- Authorizations
- Refunds


## Creating a Receipt on the Dashboard

### Using a Dashboard Detail Page

When you click into one of the supported flows, you will see an option to create a Receipt.

![Payment Detail - Create Receipt](/assets/payment-detail-receipt.ff8a402ee469ec73058ec95791cf91dca9662ca9f835607d5a124738f7dd9195.08ff7529.png)

When you create a receipt, you will see additional details you can add to your receipt for Payments and Authorizations. These include subtotals, discount amount, shipping amount, tax amount, tip amount, and any buyer fees that were charged. You can also choose to itemize the receipt.

When you are ready to proceed, you can choose to automatically send the receipt upon creation or do that in the next step.
![Receipt Details](/assets/create-receipt-details.084cddbbf5bf56d6e84daddc70783b7b95c772b810a95d6dc1e569854ec616de.08ff7529.png)

When you create a receipt, you can later view the receipt on the detail page of the resource. This will be located in the Receipt Details section.

![Receipt History](/assets/payment-receipt-history.14490139e5df7a38473aaf09e0551272be70ace262bd6ff5f9f3f98274a2b9ea.08ff7529.png)

## Receipt Examples

### Email

![Receipt Example - Email](/assets/receipt-example-email.9b8d8be1a3558f6b2c2d26c61d667f9c09c7a5b3733e12adbd3b652162ee730f.08ff7529.png)

### PDF

![Receipt Example - PDF](/assets/receipt-example-pdf.a104a3eb73b37f93c42dc5d6f9c0f62d1f449c0b319b96cdf8f8589d27a0118c.08ff7529.png)

### Text Message

![Receipt Example - Text message](/assets/receipt-example-text.8e2da6888a6d1af3784cd2d4b56cb1833c671668842b0aa2aefe2e47e2871662.08ff7529.png)

## Receipts for Low-Code / No-Code Products

On Payment Links, Subscriptions, Subscription Links, and Virtual Terminal, you'll see options to create receipts. This saves you an extra step of having to go to the resource later to manually create a receipt.

## Sandbox Testing

In Sandbox, receipts can only be sent to email addresses. Attempts to send a receipt to a phone number will be ignored, and no text message will be delivered.

In addition, we have rate limiting in our sandbox to only 10 receipt delivery per day per Application.