# Disputes

Disputes, also known as chargebacks, are customer-disputed charges. A core part of the dispute lifecycle is the ability for a `Merchant` to upload evidence supporting their side.

**Related Guides:**
- [Managing Disputes](/guides/after-the-payment/disputes)


## List Disputes

 - [GET /disputes](https://docs.finix.com/api/disputes/listdisputes.md): Retrieve a list of Dispute resources.

## Fetch a Dispute

 - [GET /disputes/{dispute_id}](https://docs.finix.com/api/disputes/getdispute.md): Retrieve the details of an existing Dispute.

## Update Dispute

 - [PUT /disputes/{dispute_id}](https://docs.finix.com/api/disputes/updatedispute.md): Update tags on a Dispute.

## Upload Files as Dispute Evidence

 - [POST /disputes/{dispute_id}/evidence](https://docs.finix.com/api/disputes/createdisputeevidence.md): Upload a file as evidence for a Dispute.

- You can upload up to 8 files; the total size of the uploaded files combined cannot exceed 10 MB.
- The allowed file formats include JPEG, PDF, PNG.
- Individual JPEG, PDF, PNG files can't exceed 1 MB.
- PNG files will be automatically converted and returned as JPEG files.

## List Dispute Evidence

 - [GET /disputes/{dispute_id}/evidence](https://docs.finix.com/api/disputes/listdisputesevidence.md): Retrieve a list of Dispute Evidence for a Dispute.

## Fetch Dispute Evidence

 - [GET /disputes/{dispute_id}/evidence/{evidence_id}](https://docs.finix.com/api/disputes/getdisputeevidence.md): Fetch evidence uploaded for a Dispute. 

If the Finix Dashboard is unavailable, you can fetch the evidence to review the upload state and confirm it was sent to the processor.

## Update Dispute Evidence

 - [PUT /disputes/{dispute_id}/evidence/{evidence_id}](https://docs.finix.com/api/disputes/updatedisputeevidence.md): Update tags on Dispute Evidence.

## Delete Dispute Evidence

 - [DELETE /disputes/{dispute_id}/evidence/{evidence_id}](https://docs.finix.com/api/disputes/deletedisputeevidence.md): Delete a Dispute Evidence file. You can delete evidence files only before a Dispute and its uploaded evidence are submitted for the first time, and only on FINIX_V1 or DUMMY_V1.

## List Dispute Adjustment Transfers

 - [GET /disputes/{dispute_id}/adjustment_transfers](https://docs.finix.com/api/disputes/listdisputesadjustments.md): List the adjustment Transfers for a Dispute. Depending on the stage of the Dispute, different adjustment Transfer subtypes can be applied.

There are four available subtypes for adjustment Transfers in Disputes: 

- PLATFORM_CREDIT
- MERCHANT_DEBIT
- MERCHANT_CREDIT
- PLATFORM_DEBIT

## Submit Dispute Evidence

 - [POST /disputes/{dispute_id}/submit](https://docs.finix.com/api/disputes/submitdisputeevidence.md): You can submit evidence to the issuing bank, confirming that the Merchant has completed submitting evidence and is ready to proceed with the Dispute.

Related guides: Responding to Disputes.

## Accept a Dispute

 - [POST /disputes/{dispute_id}/accept](https://docs.finix.com/api/disputes/acceptdispute.md): You can accept a Dispute to prevent a long (and potentially expensive) process. When you accept a Dispute, you concede that the Dispute is not worth challenging or representing.

Related guides: Accepting a Dispute

## Download Dispute Evidence

 - [GET /disputes/{dispute_id}/evidence/{evidence_id}/download](https://docs.finix.com/api/disputes/downloaddisputeevidence.md): Download a file uploaded as Dispute Evidence.

Note: The file extension included in output must match the extension of the original uploaded file.